Refund Policy

At Wadilive, we are committed to providing a high-quality experience for all our users. While we do not sell physical products or services, we recognize that users may have concerns regarding payments and account management. This Refund Policy outlines our approach to refunds, cancellations, and user satisfaction.

1. General Policy

  • No Refunds on Subscription Fees: All subscription fees for premium features or services are non-refundable. Once a payment is processed, it is considered final. This includes any recurring subscription payments.

2. Account Cancellation

  • User-Initiated Cancellation: Users may cancel their accounts at any time through their account settings. Upon cancellation, access to premium features will continue until the end of the current billing cycle. No refunds will be issued for any unused time after cancellation.

  • Automatic Renewal: Subscriptions may automatically renew at the end of each billing cycle. Users will receive a notification prior to renewal. If you wish to avoid being charged for the next cycle, please ensure you cancel your subscription before the renewal date.

3. Content Disputes

  • Reporting Inappropriate Content: If you believe that any content on the platform violates your rights or is inappropriate, please contact us directly at [insert contact information]. We take such reports seriously and will investigate promptly.

  • Content Removal: While we strive to maintain a safe and respectful environment, we cannot guarantee the removal of content or provide refunds related to disputes over user-generated content.

4. Technical Issues

  • Support for Technical Difficulties: If you encounter technical issues that prevent you from accessing the platform or using its features, please reach out to our support team at [insert contact information]. We will work diligently to resolve any issues. However, we do not offer refunds for technical difficulties.

  • Service Availability: While we aim for high availability, we cannot guarantee uninterrupted access to the platform. Refunds will not be issued for downtime or service interruptions.

5. User Responsibilities

  • Account Security: Users are responsible for maintaining the confidentiality of their account information and for all activities that occur under their account. We are not liable for any unauthorized access or use of your account.

  • Compliance with Terms of Service: Users must comply with our Terms of Service. Violations may result in account suspension or termination without a refund.

6. Changes to the Policy

  • Policy Modifications: We reserve the right to modify this refund policy at any time. Any changes will be communicated to users through our platform. Continued use of the service after changes constitutes acceptance of the new policy.

7. Contact Us

If you have any questions about this page or need further clarification regarding WadiLive’s practices, services, or your personal data, please don’t hesitate to reach out. You can contact us at any time by using our Contact Us form. We are committed to providing transparent information and helpful support to ensure your experience on WadiLive is safe, respectful, and informed.